General

Gameplay

• What is an Enerbeam?
• What are Sprites?

Events and Missions

• How do I get more Event Tickets?
• How do I unlock Events?
• What are Events?
• What are Missions?

Unlocks and Upgrades

• What is a Boom Boost?
• How do I unlock new Sprites?
• How can I upgrade characters' abilities?
• How do I unlock new characters?

Account and Profiles

• How can I delete my data in Sonic Boom?
• What can I do to make sure my account is safe?
• How do I save or restore my account?

Known Issues and Troubleshooting

• My game isn't running correctly, what can I do?

Billing and Real Money Purchases

• How can I restrict or limit purchases on my device?
• What should I do if I have unauthorised charges on my account?
• What should I do if there is a problem with my real-money purchase?